HomeContact UsTerms and Conditions

Terms and Conditions

Use of Website

Any information provided on this website is provided in good faith and Chain and Rigging Supplies Ltd endeavors to ensure the information is accurate but accepts no liability for any errors or omissions in the information provided. All information is subject to change without notice. Chain and Rigging Supplies Ltd reserves the right to modify specifications at any time. Under no circumstances does this constitute an assurance of any particular quality or performance, such an assurance is only provided in any explicit contractual arrangements. Responsibility of suitability for application rests solely with the installer. All illustrations are indicative only.

Chain and Rigging Supplies Ltd does not guarantee or warrant that its website is free of errors or any computer virus, hackers or other harmful elements. Precautions against risks of computer viruses are to be taken by the website user and Chain and Rigging Supplies Ltd does not accept liability for loss or damage that arises from such matters.

Privacy Policy – Website

Click here for a copy of our Website Privacy Policy.


While we endeavour to get our products out as fast as possible, please allow 1- 2 days for your order to be dispatched and allow up to 5 working days for delivery. Depending on your order and the size/weight of the item delivery will be through one of our transport service providers; New Zealand Couriers and Now Couriers for items under 20kgs and Mainfreight for items over 20 kgs.


Requests to return goods for credit must be made within 7 days of date of delivery.  If the goods have been damaged in freight please notify us immediately. Click here to complete the online form and a customer service person will come back to you within 24 hours (business hours). Should you wish to contact us about your request further, please email sales@chainandrigging.co.nz or call 0800 024 247. For more details regarding returns see our full terms and conditions of sale.  NOTE: No returns on cut lengths of wire rope and chain unless faulty, damaged or wrong product sent.

Full Terms and Conditions of Sale.

Click here for a copy of our full Terms and Conditions of Sale.

We’re here to help

If you need any advice or information on the right gear for your job, get in touch with our expert team.
Contact Us